Shama Al Ameemi
Career Coaching Specialist
Profile summary
Psychology graduate with social work and consulting experience, focused on understanding human behavior in social contexts. Applies a people-centered approach to support well-being, inform inclusive solutions, and contribute to impactful initiatives. Committed to ethical practice and positive, long-term change.
Career highlights
Conducted Critical Behavioral Profiling: [Child Protection]: Identified risk factors and interventions for child protection cases via client interviews.
Developed Government Service Strategies: [Public Programs Improvement]: Led persona creation and designed customer journey maps at EY, identifying service gaps to improve public programs for government clients.
Academic Excellence and Leadership: Academics: Maintained a 3.30 GPA and earned Dean's List recognition for two years at Zayed University.
Key skills
Professional experience
- Managed and executed event and project delivery in collaboration with team members. Supported proposal development and client presentations for both government and private sector clients.
- Collaborated with team members to curate and deliver events/projects
- Supported proposal development and client presentations for government and private sector
- Analyzed data and drafted reports, offering actionable recommendations for social-sector clients. - Collaborated with teams to design solutions, improving public services and community programs. - Developed tailored presentation materials, frameworks, and dashboards for government clients. - Led persona creation to translate research into actionable design tools for citizen groups.
- Supported government and community-focused projects by conducting policy research, stakeholder engagement, and strategy development
- Analyzed data and drafted reports to provide actionable recommendations for social-sector clients
- Led persona creation to represent diverse citizen groups, translating research into actionable design tools
- Designed customer journey maps to identify pain points, gaps, and service improvement opportunities
- Collaborated with cross-functional teams to produce reports, dashboards, and client presentations
- Conducted behavioral profiling via interviews to identify risks and interventions. - Submitted confidential reports to the Judicial Department, Ministry of Interior, and Family & Child Prosecution. - Assisted in intake, documentation, and coordination of intervention plans for at-risk children and families. - Contributed to the Child Protection sector within FCA, supporting children in protection cases.
- Supported case managers in handling sensitive family and child protection files with strict confidentiality
- Conducted behavioral profiling through client interviews and interactions to identify risk factors
- Prepared and submitted confidential reports to the Judicial Department and Ministry of Interior
- Contributed to the Child Protection sector by providing support and monitoring for children in protection cases
- Assisted in intake assessments and the coordination of tailored intervention plans for at-risk families
- Support clients across all stages of job searching, including resume development, LinkedIn optimisation, and personalised search strategies - Identify skill gaps and recommend targeted development pathways aligned with current industry demands - Deliver interview coaching and facilitate mock interviews to strengthen communication and candidate confidence - Coach effective networking techniques to uncover unadvertised opportunities and expand professional connections - Develop personal branding strategies that position clients as distinct, competitive candidates in the job market
Education
Achieved Dean's List in 2018 and 2022. Earned an IELTS score of 8 and served as Assistant Media Officer for the ZU Gamers Club.